We’re Doing Important Work
Help us connect more data, more frequently!
Our team, our business, our product, is dedicated to meeting customer need to transmit data through otherwise impossible or challenging mediums and locations everywhere. Whether it’s from the seabed or and across the water’s surface or through manmade steel and concrete structures, CSignum’s modem is a resilient, silent, and invisible alternative to existing technologies located in challenging shallow water or on-shore environments.
Head of Operations
CSignum is the only wireless communications provider that enables transmission of data through the water-air boundary, water column, seabed and subsea structures using EM technology. Our patented communication platform and solutions help global aquaculture, ocean observing, offshore wind, and oil and gas industries. Armed with dynamic readings, our customers can make smart, data-driven decisions for any situation they may encounter.
Purpose of the Role
CSignum is at a pivotal moment of transition from technology development to product manufacturing, logistics and customer support. In addition, it must maintain intellectual leadership in this unique offering to the market by evolution and the development of new capability.
We are seeking a highly motivated and forward-thinking individual who can lead all aspects of operations within the business process. As the head of operations, you will play a key role in driving innovation, growth, and change within our organization. You will be responsible for the operational effectiveness of the company in all elements of the business process. Key to success will be the transformation and evolution of our company as its moves to a larger scale product delivery orientation.
Key Responsibilities
- Lead and support the transformation and growth of the company as it migrates from research and development to product sales, manufacturing and general commercialisation.
- Direct and assist the sales manager in growing the customer base and implement a relationship-based sales approach.
- Direct and assist the logistics manager set up contract manufacture, manage the supply chain, assure productivity and the after sales support system.
- Direct and assist the engineering manager in building a multidisciplinary team that provides matrixed support to all elements of the business cycle.
- Assist the CTO in developing enhancements to our existing product range and identify and related new products in our area of expertise.
- Identify opportunities for innovation and develop strategies to capitalise on them.
- Foster a culture of continuous improvement and learning within the organisation.
- Create a culture of collaboration with the cross-functional teams to implement new processes, systems, and technologies that drive efficiency and productivity.
- Implement mature business processes that control costs, maximised efficiency and effectiveness.
- Create a working environment that is transparent, inclusive and rewarding, that generates the commitment and motivation of our highly skilled team.
- Ensure the business in resilient with a continuity plan.
Essential Experience
- Managing a multifunctional technical organisation in a state of change and growth.
- Held a leading role in organisational change and transformation hence familiar with strategy formation, planning and implementation.
- Significant financial business management experience including budget and cost controls.
- Ability to think strategically and drive change at both the tactical and organizational levels.
- Understanding in the implementation of quality management systems and methodology.
- Experience in the offshore, maritime and inland water sectors
- Proven experience in significant change initiatives and organisational restructuring.
- Risk management, business continuity and IT resilience.
Desirable Experience
- Knowledge of the communications industry.
- Familiarity with the sales process, proposals and pipeline management
Qualifications:
Bachelor’s degree, Business, or related field (Master’s degree preferred).
Current driver’s license.
Sales Manager
CSignum is the only wireless communications provider that enables transmission of data through the water-air boundary, water column, seabed and subsea structures using EM technology. Our patented communication platform and solutions help global aquaculture, ocean observing, offshore wind, and oil and gas industries. Armed with dynamic readings, our customers can make smart, data-driven decisions for any situation they may encounter.
Purpose of the Role
CSignum is at a pivotal moment of transition from technology development to product manufacturing, logistics and customer support. In addition, it must maintain intellectual leadership in this unique offering to the market by evolution and the development of new capability.
We are seeking a highly motivated and forward-thinking individual who can lead all aspects the sales process. As the sales manager, you will play a key role in identifying opportunities and potential clients and securing future business. You manage the sales pipeline, report on its status periodically and lead the preparation of proposals. Key to success will be developing relationships with clients with capability gaps our products can fill.
Key Responsibilities
- Develop and execute the sales plan using the management tool to drive the management and reporting of the external sales pipeline.
- Hire and train an appropriate sales organisation that grows with the organisation.
- Mentor and motivate the team.
- Create, agree and manage the sales budget.
- Develop client relationships that result in enduring revenue streams at target margin.
- Work closely with engineering on solutions to client needs and appropriated contracting and costing proposals.
- Work with the logistics and customer support team and develop an inside sales approach to capture any recurring business opportunities.
- Work closely with marketing to shape our sales campaigns, price points, messaging, communications and sector selection.
- Lead the selection of relevant tradeshows and manage our involvement including budgeting, manning and stand information and construction.
Essential Experience
- Management of a sales team in a transformational and growing environment.
- Deep understanding of the sales process and construction of winning proposals.
- Adept at costing proposal and fixing prices.
- Experienced in risk management and cost contingency in pricing proposals
- Ability to think strategically and drive change.
- Preparing contracts and engaging commercial and legal advisors on content
- Development of strategy
- Use of CRM systems
Desirable Experience
- Familiarity with Hubspot
- Experience in highly technical environments and communications technology.
- Knowledge of the offshore, maritime and inland water sectors.
- Understanding of research and development, manufacturing and logistics.
Qualifications:
Bachelor’s degree, Business, or related field (Master’s degree preferred).
Current drivers license.